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Interactive Travel Guides Contact:
Corinne Renninger 703/421-6155
FOR IMMEDIATE RELEASE
HOLLAND AMERICA LINE TOPS 6th ANNUAL INTERNET CRUISE SURVEY
TravelPage.com Survey Tracks Internet Users Cruise Preferences
 Great Falls, Va., October 1 - Holland America Line received top honors in TravelPage.com's 6th annual Internet Cruise Survey. The survey rates cruise lines in six categories and also tracks Internet users favorite cruise ships and cruise destinations. Holland America scored highest in two of the six categories including Best Cruise Line and Best Service and was rated number two in the Best Food and Best Public Rooms and Staterooms categories. Last year's top cruise line, Royal Caribbean, received top marks for Best Public Rooms and Staterooms and Celebrity Cruises was again rated number one for Food.
We added a new category this year and asked readers to name the cruise line with the Best Children's Program. Disney Cruise Line was rated tops followed by Carnival, Royal Caribbean and Princess.
Over 800 Internet users responded to the 2000 survey which was conducted online at the TravelPage.com website this past summer. Respondents rated over 30 cruise lines and 200 cruise ships.
In the category of Best Cruise Line, the top 10 cruise lines were:
| Rank |
2000 Results |
1999 Results |
| #1 |
Holland America Line |
Royal Caribbean International |
| #2 |
Royal Caribbean International |
Holland America Line |
| #3 |
Princess Cruises |
Princess Cruises |
| #4 |
Celebrity Cruises |
Carnival Cruise Line (tie for 4th) |
| #5 |
Carnival Cruise Line |
Celebrity Cruise Line (tie tie for 4th) |
| #6 |
Norwegian Cruise Line |
Norwegian Cruise Line |
| #7 |
Cunard Line |
Crystal Cruise Line |
| #8 |
Crystal Cruises |
Cunard Line |
| #9 |
Premier Cruise Lines |
Costa Cruise Line |
| #10 |
Disney Cruises |
Renaissance Cruises |
In the category of Favorite Cruise Ship, the top 10 cruise ships were:
| Rank |
2000 Results |
1999 Results |
| #1 |
Queen Elizabeth 2 (Cunard) |
Norway (NCL) |
| #2 |
Grand Princess (Princess) |
Century (Celebrity) |
| #3 |
Voyager of the Seas (RCI) |
Statendam (Holland America) |
| #4 |
Rotterdam VI (HAL) |
Grand Princess (Princess) |
| #5 |
Norway (NCL) |
Sun Princess (Princess) |
| #6 |
Century (Celebrity) |
Veendam (Holland America) |
| #7 |
Mercury (Celebrity |
Legend of the Seas (RCI) |
| #8 |
Carnival Destiny (Carnival) |
Enchantment of the Seas (RCI) |
| #9 |
Grandeur of the Seas (RCI) |
Grandeur of the Seas (RCI) |
| #10 |
Statendam (HAL) |
Crystal Symphony (Crystal) |
In the category of Best Service, the top 10 cruise lines were:
| Rank |
2000 Results |
1999 Results |
| #1 |
Holland America Line |
Holland America Line |
| #2 |
Royal Caribbean International |
Royal Caribbean International |
| #3 |
Celebrity Cruises |
Princess Cruises |
| #4 |
Princess Cruises |
Celebrity Cruise Line |
| #5 |
Norwegian Cruise Line |
Carnival Cruise Line |
| #6 |
Carnival Cruise Line |
Norwegian Cruise Line |
| #7 |
Cunard Line |
Crystal Cruise Line |
| #8 |
Crystal Cruises |
Cunard Line |
| #9 |
Premier Cruise Lines |
Costa Cruise Line |
| #10 |
Seabourn Cruise Line |
Renaissance Cruises |
In the category of Best Food, the top 10 cruise lines were:
| Rank |
2000 Results |
1999 Results |
| #1 |
Celebrity Cruises |
Celebrity Cruise Line |
| #2 |
Holland America Line |
Royal Caribbean International |
| #3 |
Princess Cruises |
Holland America Line |
| #4 |
Royal Caribbean International |
Princess Cruises |
| #5 |
Carnival Cruise Line |
Norwegian Cruise Line |
| #6 |
Norwegian Cruise Line |
Carnival Cruise Line |
| #7 |
Cunard Line |
Crystal Cruises |
| #8 |
Crystal Cruises |
Cunard Lines |
| #9 |
Premier Cruise Lines |
Costa Cruise Line |
| #10 |
Radisson Seven Seas Cruises |
Radisson Seven Seas Cruises |
In the category of Favorite Destination, the top 10 cruise destinations were:
| Rank |
2000 Results |
1999 Results |
| #1 |
Southern Caribbean |
Southern Caribbean |
| #2 |
Eastern Caribbean |
Alaska |
| #3 |
Alaska |
Western Caribbean |
| #4 |
Western Caribbean |
Eastern Caribbean |
| #5 |
Mediterranean |
Mediterranean |
| #6 |
Bermuda |
Bermuda |
| #7 |
TransAtlantic |
Panama Canal |
| #8 |
Panama Canal |
TransAtlantic |
| #9 |
Europe |
South Pacific |
| #10 |
Hawaii |
Canada & New England |
In the category of Best Public Rooms & Staterooms, the top 10 cruise lines were:
| Rank |
2000 Results |
1999 Results |
| #1 |
Royal Caribbean International |
Royal Caribbean International |
| #2 |
Holland America Line |
Carnival Cruise Line |
| #3 |
Celebrity Cruise Line |
Holland America Line |
| #4 |
Carnival Cruise Line |
Princess Cruises |
| #5 |
Princess Cruises |
Celebrity Cruise Line |
| #6 |
Norwegian Cruise Line |
Norwegian Cruise Line |
| #7 |
Cunard Line |
Crystal Cruises |
| #8 |
Crystal Cruises |
Cunard Line |
| #9 |
Disney Cruises |
Costa Cruise Line |
| #10 |
Premier Cruise Lines |
Renaissance Cruises |
In the category of Best Itinerary, the top 10 cruise lines were:
| Rank |
2000 Results |
1999 Results |
| #1 |
Princess Cruises |
Royal Caribbean International |
| #2 |
Royal Caribbean International |
Princess Cruises |
| #3 |
Holland America Line |
Carnival Cruise Line |
| #4 |
Carnival Cruise Line |
Holland America Line |
| #5 |
Celebrity Cruise Line |
Norwegian Cruise Line |
| #6 |
Norwegian Cruise Line |
Celebrity Cruise Line |
| #7 |
Cunard Line |
Cunard Line |
| #8 |
Orient Cruise Line |
Crystal Cruises |
| #9 |
Premier Cruise Line |
Orient Cruise Line |
| #10 |
Seabourne Cruise Line |
Renaissance Cruises |
In the category of Best Children's Program, the top 10 cruise lines were (new question this year):
| Rank |
2000 Results |
| #1 |
Disney Cruises |
| #2 |
Carnival Cruise Line |
| #3 | Royal Caribbean International |
| #4 |
Princess Cruises |
| #5 |
Norwegian Cruise Line |
| #6 |
Premier Cruise Lines |
| #7 |
Holland America Line |
| #8 |
Canaveral Cruise Line |
| #9 |
Airtours |
| #10 |
American Hawaii |
The Internet Cruise Survey reflects the changing opinions and demographics of the Internet community. When the survey was first published in 1995, the vast majority of respondents had been on one or possibly two cruises. This year, the typical respondent had been on six or more cruises and more than 14% had been on 20 or more cruises.
Likewise, in 1995 almost all of the respondents had first cruised within the past five years. This year only 24% had first cruised within the past five years and over 14% had taken their first cruise more than 25 years ago.
For more information about the Internet Cruise Survey, contact Joseph Koshuta, Publisher of TravelPage.com at jkoshuta@travelpage.com
TravelPage.com is published by Interactive Travel Guides, a privately held company founded in 1994. The company develops online travel solutions for consumers and businesses. For more information about TravelPage.com and Interactive Travel Guides' please visit "../main/about.asp". The company is based in Great Falls,Virginia.
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